Hello Sam and company. My complements and thanks. It has been a pleasure working with you all. I have had the pleasure of speaking with several folks throughout the process, and to a person, everyone was nice, knowledgeable, responsive and great with level setting expectations and keeping me informed. I can’t say enough how pleased I have been and what a please Coastal made the process. Glad I chose you and thanks to everyone at Coastal. Please feel free to share my feedback as you would like.

Thanks,
Joe

I want to thank the team at Coastal Home Roofing for the job they recently completed for me in Bethany Beach. They were professional at all levels of the organization. The owner, Sam Chmar, provided an in-depth proposal and price quote in a timely manner. When we decided to make a few changes Sam came up with alternatives to address our concerns.

The administrative staff, Andrea, was wonderful to work with during the process. They gave us a date for installation, but found an opening a few weeks early. Andrea made the necessary arrangements to get the job done EARLY. That rarely happens in home remodeling!

The installation team was professional and efficient. When faced with an unexpected issue, they came up with a solution and overcame the obstacle.

We are pleased with the finished product and would recommend Coastal Home Roofing to friends and family!

Best Regards,
Ken and Robin

I’d like to thank you and the roofing crew for the professional and timely completion of our new roof. You’ve been extremely helpful and the crew who worked on our roofer were thorough, thoughtful, and terribly hard working. The roof on the house and the shed looks great and several neighbors have both complimented your team on the great job. They’ve also inquired about our satisfaction with your team’s work, and I am happy to recommend you to them. Thanks again! – Dennis & Joanne 

Your office staff and field personnel are some of the best I have dealt with in the service industry. And that says a lot since I have been in that business for 26 years. Thanks for a great job. – Bill  

Sam,
Thank you so much for the beautiful work that you completed on our old house on Jersey Road. Your attention to detail in repairing my family’s old family home is appreciated by my entire family. We pray that you, your family and your employees stay safe and stay healthy.  Thanks so much – Linda Neal

Thank you for your evaluation of my roof. I was thankful that there were no issues. Your service was courteous and knowledgeable.
– Coastal Home Roofing Customer

Over the past few months, we have been working with you and your staff at Coastal Home Roofing concerning the replacement/repair of the roof on our home in Ocean Pines. We initially identified the issues with our roof because of a prominent leak in the ceiling of our great room. We had several local roofing companies look over our problem, but none were able to identify the real issues, and none were as thorough as you and your staff.

During your first inspection visit, you immediately identified several issues, primarily defective shingles, and took steps at once to help us file a warranty claim with the manufacturer. Once the claim was approved, your company replaced the roof. Throughout this process you continued to update us often on the progress of this project. Since we are intermittent residents in Ocean Pines (OP), it was important for us to deal with a company that could be flexible enough to adjust appointments to our schedule. You and your staff did that without hesitation. You were either on time or early for all our appointments. Having had a home in OP since 1978, I can truly say that this is an absolute rarity!

The new roof is now installed, and we could not be more pleased. Your installation crew completed the work much before we anticipated. We must admit that the weather cooperated, and we are still wondering whether you had anything to do with that! The crew cleaned up the area very well – we have no evidence on our property that a new roof was installed except for the attractive appearance of the roof.

Obviously, the leaking roof caused damage to the interior of our home. We are particularly appreciative for your recommendations as to other contractors who could be able to help with these problems. The contractors that you recommended all had your same work ethic. They were thorough, on time and did an excellent job! Another rarity in this neck of the woods!

Thank you for all that you have done for us. Please know that we recommend your company without reservation. If any prospective customers would like to speak with me, I would be pleased to detail my satisfaction with your company.
– Rick Kutz

Everything looked good after the installation! I was very impressed with the work that was completed and as I said before, I wouldn’t have known any one had been there since the area around the house seemed untouched. The fact that your workers took pictures of the work in progress was extremely helpful to me when reviewing the invoice and I am sure it is helpful to others. Job well done and in a very professional way!
– Tom S.

Your crew has done a great job. Completed the job in a timely manner and cleaned up very well. I would recommend you to anyone looking for your service. Thanks!
– Frank P.

Everything was perfect with our roof job! It was completed before our scheduled date. The workers were kind and polite. The clean up after the work was impeccable. Will recommend you to our friends. – Stacie S.

You guys did an excellent job from the very beginning of the process. You responded very quickly to my request to get a new roof. You were the first of three roofing companies to get me an estimate, licenses and insurance info. You and Andrea were easy to get in touch with about scheduling or any questions I needed answers to. You also gave me a excellent reference for a company(Building New Horizons) to repair a bedroom ceiling. I can’t say enough about you, except if you need a roof, call Coastal Home Roofing. — Jerry H

I am extremely pleased with the workmanship from Coastal Home Roofing. I have received only good comments from people who have looked at the finished product. I will promote your company to anyone who is in need of like services. —Dennard Waples

“We are pleased with the crew that did a great job not only on the roof , but on the cleanup as well. They were respectful to our needs of coming and going during the time they were there and made sure they did not interfere with our schedules.  Good crew, Good job, well pleased.” — Gerald W. S.

“We are extremely pleased with our new Coastal roof. The Coastal crew installed all the items that were covered in your proposal and performed repairs where necessary. Clean-up was thorough. The over and above price for the repairs was reasonable and the overall costs were as stated in your proposal. There were no hidden or surprise costs. The roof looks great. Thank you for a job well done.” Lucy and Bob H.

“Roberta & I were determined to find a roofer that was professional, compromising, & true to his/her word. After several informative meetings with you & your staff, we believed in you & importantly your company. All I know about roofing comes from books, videos & discussing the subject with those that have gone through the process. Their advice tempered with the academic advice from others convinced us you were our man to do the roof. Your roofing staff were courteous, cooperative & competent. Improvements are limited to areas usually associated with groups working on various projects. Your workers appear motivated to work, pride in craftmanship & a timely completion. Thanks again for your successfully completing the project.” Tom and Roberta M.

“I just got down to the trailer this weekend. The first thing I did is look at the job your company did for us. The job looks Fantastic!!! The clean up looks Fantastic too. I am glad to have had your company do the work we needed. I would recommend you to anyone that asked to have a job done that I had done by your company. Again, thanks Coastal Home Remodeling.” Ralph E.

“We are very pleased with the workmanship of your Coastal Roofing team.  One of the things I noticed as compared to other roofing companies that I have observed is the adequate number of roofers you have working on a project.  This allowed your team to complete my roof in less than one full day.  I was also impressed with how well your team cleaned up the job site.

Thank you for adjusting to my schedule and, of course, scheduling around such a rainy season.” — Bob

“I was trying to sell a home in Ocean Pines and found out I needed to replace the roof first.  I contacted three roofers.  Sam at Coastal was a referral from a guy that he used to work with.  Sam was the quickest to respond, he was the most approachable, he got me the details to me quickly and he made it easy to choose Coastal Home Remodeling to do the job.

Further, Sam contacted me with the opportunity to do it sooner than planned, and he got the job done well ahead of time.  It was a blessing as we were able to get the home on the market sooner than we expected. 

So, I have a recent purchase in Ocean Pines that has a 25 year old roof.  When I am ready to replace that roof you can be certain that I will make one phone call and one call only.  Sam and Coastal will be doing the job.

Thanks for the great service!” — Tate

“Choosing Coastal Home Remodeling to do our roof replacement was one of the best decisions we have made since purchasing a home in Ocean Pines.  The simple roof replacement  became a total repair and replacement and Sam’s crew did a stellar job of identifying and dealing with all our surprise issues.  We are pleased and fortunate to have chosen Coastal to perform the work.  We smile every time we pull into the driveway. Job Well Done! Thank you!” — Pegi and Bob J.

“I had you and your company do 2 projects for me.  I was completely happy with the work that was done. You will be the first person I contact if I have other projects in the future!” — S. Yackel

“I want you to know that we are very pleased with the new roof and gutters.  It was a pleasure to deal with you and we appreciate your communication as the job progressed. I would not hesitate to recommend you to anyone.  Thank you!” — Ralph and Shirley S.

“I too was pleased with our initial meeting. I suppose I was looking for professionalism in the company I was to do business with.  I was also looking for a sense of honesty and integrity.  To the degree possible, I believe I found those qualities in Coastal Home Remodeling and you Sam.  I have no further questions or concerns.  Thank you for your time and attention.” — W. Hall, Ocean Pines, MD

“Choosing Coastal Home Remodeling to do our roof replacement was one of the best decisions we have made since purchasing a home in Ocean Pines.  The simple roof replacement  became a total repair and replacement and Sam’s crew did a stellar job of identifying and dealing with all our surprise issues.  We are pleased and fortunate to have chosen Coastal to perform the work.  We smile every time we pull into the driveway. Job Well Done! Thank you!” — Pegi and Bob J.

I was very pleased with Sam and Coastal Home Remodeling and the work they performed on the installation of a new roof. Sam met with my wife and me and explained what they would start when and then they would do it. He was right on and performed all the work as promised. We were very pleased and would recommend his company very highly!” — Phil P.

“It was a pleasure working with you and your entire crew they were very professional and the job was completed on time and to our complete satisfaction. If a problem arose you handled it very professionally and I thank you for that again it was a pleasure dealing with you and I would recommend you to anyone.” — F. Stevens

“Kathy and I definitely appreciated the time that you and Andrea spent discussing the project with us. We are also grateful for you putting up the shingle samples on our roof for us to compare…. a very nice gesture! We were both impressed with your presentation and experience. It was a very professionally done. Thanks again for your prompt quote!” — Jim and Kathy F.